Question 1

What is the signal coverage and mobile network quality like with Meaningful Planet?

Accepted Answer

We provide market-leading signal strength and 5G coverage throughout the UK - which we’re able to do by using the same network infrastructure as EE. This means our personal and business customers benefit from a level of connectivity that has consistently been rated by independent monitors as the best for speed, reliability and coverage - helping you stay connected where other networks might struggle.

Question 2

How can I track my environmental impact with Meaningful Planet?

Accepted Answer

We send regular updates to our customers detailing how their bills are helping to support environmental restoration projects across the UK - all thanks to our dedicated partnerships with a number of Wildlife Trusts. You can check out these projects on our website, or keep a track of them in your app - where we’ll also be rolling out individual views of how your mobile plan is having a tangible impact on preserving the world around us.

Question 3

What types of mobile and SIM plans does Meaningful Planet offer?

Accepted Answer

Meaningful Planet offers a range of business and personal mobile plans - with a focus on providing our customers with transparency and flexibility (alongside our sustainability promise). Personal plans start at 3GB per month - with 30GB, 100GB and Unlimited data options available as standard. All plans have EU roaming included, as well as unlimited calls and texts as standard - with customers able to increase or decrease their plans from month to month. Business mobile solutions are more bespoke and tailored to the needs of each of our business customers.

Question 4

How does Meaningful Planet support environmental restoration and sustainability?

Accepted Answer

Our sustainability promise means that 10% of every bill directly funds environmental restoration projects across the UK. These projects range from peatland restoration to the reintroduction of beavers in the wild.

Question 5

What is Meaningful Planet, and how is it different from other mobile network providers?

Accepted Answer

Meaningful Planet is a UK-based sustainable mobile network provider, specialising in personal SIM-only plans and bespoke business mobile solutions. We’re different from the rest as we combine our market-leading coverage with transparent, flexible pricing - while pledging 10% of every bill to fund nature conversation efforts across the UK.

Question 6

Are there any hidden fees or charges with Meaningful Planet’s mobile plans?

Accepted Answer

No. Transparency is absolutely vital to us at Meaningful Planet, so we’ll always make sure you’re fully aware of the cost of your plan and anything that might affect it. We’ll send alerts if we think you might be about to use more data than your plan allows - and enable you to increase your data allowance at any point without incurring any financial penalties.

Question 7

How can I manage my account and mobile plan with Meaningful Planet?

Accepted Answer

The dedicated Meaningful Planet app is available on both Android and Apple devices. Our app provides you with a real-time view of your plan and data usage, as well as including useful features such as changing your data allowance and requesting online support - all in one place.

Question 8

How can I contact Meaningful Planet for support or questions?

Accepted Answer

Our UK-based customer support team is on hand to help with any queries you might have. You can reach us on Live Chat, through your app, over email or on the phone. Full details on how to contact us can be found at https://help.meaningfulplanet.co.uk - where you’ll also find an extensive list of handy FAQs.

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